Thank you Yvonne, great advice and professional service
I visited MB Service in Tysons. The assistant service manager who handled my request was Ms. Adriana Calderon. Her professionalism and excellent customer service was outstanding. My initial repairs had some issues but they completed the task in a timely manner and in accordance with my schedule and availability. Thy did a great job. I am extremely satisfied. Thank you.
I purchased a used Toyota Sequoia from Mr.Edward Moore. He was able to work with me and patient throughout the process. Mike the sales manager understood my concerns and fixed the issues I outlined.They went above and beyond and I am very satisfied what they did for me.If your looking for a new or pre-owned Mercedes or a used vehicle on their lot, go see Ed and Mike!
I was in the market for a new car. I have been driving Crown Vics for 12 years so I am a custom to a smooth ride. I decided to make a change and was looking at a Lexus and the Mercedes. I drove up from Richmond because I saw a C-Class that I liked. Mike Scarlatos was very helpful and showed me the the E -Class too. He was never pressuring me at all. He knew I drove a big car and thought I would be happier in an E-Class He was correct. When I test drove the E-Class I immediately noticed I had a lot more Elbow Room. The ride was incredible and super quiet. He was super knowledgeable about all aspects on the Mercedes. Mike and his sales manager Mike came up with a great deal I couldn't refuse and I ended up buying an E350. I could not be happier when I drove back to Richmond of how incredible ride was over my crown Vic. Before I left the dealership Mike went over the whole car with me including connecting my cell phone to the Bluetooth. Could not have been happier with the whole process.
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