The MB of Tysons service department really came through for me when I was in need! Malcolm took care of me/my car like no other dealership had before. He got me back on the road quickly and painlessly. Roadside assistance was so easy - a push of a button in the car and someone was there to get my car to the shop. I love my Mercedes, and appreciate having such a great service center near by when I need it. Thanks Malcolm!!!! You saved the day 🙂
A Great store with Great People. Truly a pleasure!!!! State of the art dealership! Excellent service.
Dear Mr. Jason Hoover,Mr. Nam Su just helped me in the process of getting my second Mercedes very smoothly. He personally put the new VA car tag on my car today.It is my pleasure to let you know that I appreciate his help very much and hope that he will get all the accolades that he deserves .Duong Nguyen, M.D.McLean, Virginia
Mercedes of Tysons was very professional through the entire purchasing process and I am very pleased with both my vehicle (an E400 sedan) and the dealership. This is my first Mercedes and my first German car. Prior to picking up my car, my sales consultant had the car fully detailed and it looked absolutely magnificent when my wife and I took delivery. I also had an opportunity to see the service area shared with Porsche; it a was very clean and impressive facility. Final...ly, my product concierge gave me a very detailed and informative lesson on using the vehicle's features. Karl Benz and Wilhelm Maybach would be proud. See More
I am satisfied with the attentions and services
Fantastic customer service from Fez. He understood what I was looking for and reached out to me right away when the exact car became available, and I love it! Thank you
Elijah Beavers the Assistant Service Manager, is excellent, knowledgeable, well qualified and pleasant to work with. It’s been a great experience since they brought over the new Director of Service, Daniel Rodriguez. My basis for my 5 Star rating is that Elijah & Daniel are so customer focused, always listening, determine what’s needed, and service your car quickly. Ask for Elijah the next time..
Elijah Beavers the Assistant Service Manager, is excellent, knowledgeable, well qualified and pleasant to work with. It's been a great experience since they brought over Daniel Rodriguez. My basis for my 5 star rating is that Elijah & Daniel are so customer focused, always listening, and explains the work that needs to be done. They get it right away, determine what's needed, and service it quickly. Ask for Elijah..
Dwayne provided exceptional service. His charisma and personality are a huge asset to this dealership and ultimately contributed to the purchase. I came in on a Saturday just to test drive the car, and ended up coming back the next day with my folks ready to purchase. He made the whole process easy, and was very relatable. What stood out the most was what happened after I drove the car home. The ability to ask him any questions about the car and get a quick response is a great feeling. I would recommend him to any buyer, especially those who are purchasing for the first time.
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